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Venezuela, creo en ti

Venezuela, I believe in you.

The earthquake changed the lives of millions of Venezuelans. It also changed our priorities.

From the very beginning, we understood that our role was not only to continue operating, but also to support those who needed it most: our users, our business partners, and the affected communities.

This space brings together, in a transparent and up-to-date manner, the actions we have implemented.

for users and partners

Impact Summary

Since June 24, we have launched initiatives to alleviate the immediate financial burden on hundreds of thousands of Venezuelans, support our business partners, and channel aid to affected communities. This is a summary of the impact achieved so far.

$10,656,485 USD

Total Allocated

01

5,174,297 USD

in waived fees

02

5,482,188 USD

in advances
to our partner businesses

03

754,383

users supported since
June 24, 2026

para nuestros aliados

Lo que hemos hecho,
y lo que viene

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proximamente

transparency

Donations made

From day one, we allocated resources to support the emergency response. Here you can see how much we've donated and the areas where that aid has been focused.

Last updated: July 10, 2026

$518,561 USD

Total donated
in 8 categories

Financial aid 77.40%

Supplies and tools 9.62%

Machinery and equipment 4.04%

Lodging 4.76%

Donated food 2.25%

Services and other 1.23%

Communications 0.46%

Safety equipment 0.24%

para nuestros usuarios

Acciones directas
hacia quienes más importan

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realizado

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proximamente

We are together

If you are a user or partner business in an affected area and need support, please contact us using the button below. We are here to listen and assist you.

Estamos juntos